Privacy Statement

ProRent GmbH
Im Rohnweiher 12
53797 Lohmar

The Controller is the Managing Director Alexander Stenmans

What we understand by data protection

Thank you for visiting the ProRent GmbH website and for your interest in our company and our services. The protection of your data important to us and for this reason we would like to inform you in which cases and for what purposes personal data is collected, stored and used by us and how it is protected. We take technical and organisational measures to ensure that your data is only used for the intended purpose and protected against damage, destruction or unauthorised access. Our top priority in this context is the observance of the data protection regulations such as the Data Protection Act (BDSG) or the Telemedia Act (TMG), but also the data protection-specific regulations of our quality management system. Employees and service providers commissioned by us are bound to secrecy and compliance with data protection regulations.

What is personal data?

Personal data: According to Sect. 3 (1) BDSG personal data is defined as information concerning personal or material circumstances to be attributed to an identified or identifiable individual Consequently, this data provides information about the identity of a person. This category of data includes, for example, name, address, telephone number, or email address. However, our Internet offer can be used without providing any personal data. However, if you are interested in our company and our range of services or would like to obtain information, we require the necessary data.

How is personal data collected?

We only store and make available data that you voluntarily provide us with. We receive these data, for example, if you are interested in our range of services, use our contact form or contact us by email and/or maintain a business relationship with us. In principle, however, we generally only collect data that is required for the performance of the contract and the provision of our services. If we ask you for additional data, you are not obliged to provide us with these data.

How is personal data used?

In principle, your personal data will be used for the performance of the contract / provision of services and to protect legitimate business interests. It goes without saying that we do not use or market the data entrusted to us in any other way. The further collection of personal data and its transfer to government institutions and authorities entitled to receive such information shall take place exclusively within the framework of the relevant laws or a court order.

Right to rectification/erasure

You have the right to correct, block or delete your data at any time within the scope of the applicable legal provisions, unless there is an overriding interest in receiving the data. If there is no justified interest in receiving the data, the data are automatically archived in accordance with the statutory or tax retention periods or sent for destruction after expiry of the periods.

Right to data transferability

You have the right to have data concerning you which we process automatically on the basis of your consent or in fulfilment of a contract handed over to yourself or to third parties. The data are provided in a machine-readable format. If you request the direct transfer of the data to another Controller, this will only take place if it is technically feasible.

Right to lodge a complaint with the competent supervisory authority

In the event of a breach of data protection law, you as the data subject have a right to lodge a complaint to the responsible supervisory authority.

North Rhine-Westphalia State Commissioner for Data Protection and Freedom of Information:

Helga Block
P.O. box 20 04 44
40102 Düsseldorf

Kavalleriestrasse 2-4
40213 Düsseldorf

Phone: +49 211 384 24-0
Fax: +49 211 384 24-10


Data protection information on the use of our website

Is data collected automatically when I visit the Internet pages?

Server log files

The provider of the website automatically collects and stores information in server log files which your browser automatically transmits to us. These include:

  • browser type and browser version
  • operating system used
  • referred URL
  • host name of the accessing computer
  • time of the server request
  • IP address

This data is not merged with other data sources. Data processing is based on Art. 6 (1) lit. b GDPR, which permits the processing of data for the performance of a contract or measures prior to the conclusion of a contract.

Contact form

Data transmitted via the contact form, including your contact data, will be stored in order to be able to process your enquiry or to be available for follow-up questions. This data will not be passed on without your consent.

The data entered in the contact form will be processed exclusively on the basis of your consent (Art. 6 (1) lit. a GDPR). You can revoke your consent at any time. To revoke your consent, informal notification by e-mail is sufficient. The legality of the data processing processes carried out up to the revocation remains unaffected by the revocation.

Data transmitted via the contact form will remain with us until you request deletion, revoke your consent to storage or until data storage is no longer required. Mandatory statutory provisions – in particular retention periods – remain unaffected.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content sent to us as the site operator, our website uses SSL or TLS encryption. This means that data transmitted via this website cannot be read by third parties. You can recognize an encrypted connection by the “https://” address line of your browser and the lock symbol in the browser line.


For integration and display of video content our website uses plug-ins from YouTube. The video portal is provided by YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA.

When a page with an integrated YouTube plug-in is opened, a connection to YouTube’s servers is established. In this way, YouTube is informed of the pages you have visited.

YouTube can associate your browsing behaviour directly with your personal profile if you are logged into your YouTube account. You can prevent this by logging out beforehand.

The use of YouTube is in the interest of an appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 (1) lit. f GDPR.

Details on the handling of user data can be found in YouTube’s privacy policy:


Our website uses cookies. These are small text files that your web browser stores on your device. Cookies help us to make our website more user-friendly, effective and secure.

Some cookies are “session cookies.” Such cookies are deleted automatically at the end of your browser session. However, other cookies will remain on your device until you delete them yourself. Such cookies help us to recognize you when you return to our website.

To monitor, restrict or prevent the setting of cookies, please use a current web browser. Many web browsers can be configured such that cookies are automatically deleted when the program is closed. Deactivation of cookies may result in limited functionality of our website.

The setting of cookies, which are necessary for the exercise of electronic communication processes or the provision of certain functions desired by you, takes place on the basis of Art. 6 (1) lit. f GDPR. As the operator of this website, we have a legitimate interest in the storage of cookies for the technically error-free and smooth provision of our services. If other cookies are set (e.g. for analysis functions), these are treated separately in this data protection declaration.

For all questions regarding data protection, please contact:

ProRent GmbH
Im Rohnweiher 12
53797 Lohmar
Phone: +49 2205 92016 – 0